Shipping Policy
🚚 Order processing times
All orders are processed within 2 to 3 business days (excluding weekends and holidays) after validation.
Please note that during periods of high demand, processing times may be extended. We cannot be held responsible for any delays.
📦 Shipping methods and delivery times
We offer only one delivery method, free of charge with no minimum purchase.
📍 FRANCE, BELGIUM, LUXEMBOURG, SWITZERLAND
- Standard delivery: 5 to 10 business days
- 💸 Free
⚠️ Delivery restrictions
None
🔍 Order tracking
Once your order has been shipped, you will receive an email containing a tracking number.
You can track your order directly on the carrier's website using this number.
📉 Damaged or lost items
If you receive a damaged item or if your order is lost during transit, please contact us.
We will do our best to resolve the issue quickly (refund or replacement).
🌍 Customs duties and import taxes
Customs duties or import taxes may apply to international orders.
These fees are the responsibility of the customer.
