Shipping Policy

🚚 Order processing times

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after validation.

Please note that during periods of high demand, processing times may be extended. We cannot be held responsible for any delays.


📦 Shipping methods and delivery times

We offer only one delivery method, free of charge with no minimum purchase.

📍 FRANCE, BELGIUM, LUXEMBOURG, SWITZERLAND

  • Standard delivery: 5 to 10 business days
  • 💸 Free

⚠️ Delivery restrictions

None


🔍 Order tracking

Once your order has been shipped, you will receive an email containing a tracking number.

You can track your order directly on the carrier's website using this number.


📉 Damaged or lost items

If you receive a damaged item or if your order is lost during transit, please contact us.

We will do our best to resolve the issue quickly (refund or replacement).


🌍 Customs duties and import taxes

Customs duties or import taxes may apply to international orders.

These fees are the responsibility of the customer.